Claude at Work

The Working
Guide

Most of what Claude can do is not in the box you type into. This is a plain guide to the rest of it — written for people who have used a chatbot and never opened the menu.

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You are probably using one screen of it

There are six items in the left-hand menu of the Claude app. Most people open one, glance at it, and go back to typing — which is a reasonable response to an interface that puts a text box in the middle and everything else in a column you can collapse.

Meanwhile Claude can open your files, run for an hour without you, remember what it learned last Tuesday, connect to tools you already pay for, and hand you a finished spreadsheet instead of a wall of text to reformat. None of that lives in the box.

Prompting is chapter nine. It matters, and it is not the thing.

What each chapter teaches you

1Chat, Cowork and your filesHow to let Claude actually open, edit and create files on your computer — the one thing that separates an assistant from a chatbot.
2Which model, and how hard it thinksWhich of the four Claudes to use for which job, and the second setting almost nobody touches that quietly decides how fast you run out.
3Projects, and where your instructions liveHow to stop explaining who you are at the start of every conversation, and why doing it once also cuts what you are charged.
4Artifacts that rememberHow to get a working page — a tracker, a form, a sign-up sheet — that lives at its own link and keeps what people type into it.
5Work that happens without youSetting up jobs that run on a clock while your laptop is shut, and handing work to your computer from your phone.
6Skills, and how to record oneTeaching Claude how you do something by performing the task once while it watches, so you never have to explain it again.
7Connectors and pluginsPlugging Claude into the tools you already pay for, and the sentence in Anthropic's own documentation to read twice before you do.
8Tokens, context and limitsWhat you are actually being charged for, why long conversations get expensive, and six changes that make your allowance go further.
9How to ask, in 2026The seven rules that replaced everything you have read about prompting, including the popular tricks that now make results worse.
10Your first week, and when it goes wrongFive days, half an hour each — and a page to come back to when something misbehaves.
+Bonus: the free training nobody mentionsAnthropic's own free courses, and the truth about the paid certifications that almost every article online gets wrong.
+Bonus: five things nobody tells youWatermarking, what Claude quietly remembers about you, and where the official documentation contradicts itself.

Three things in here you will not find by searching

01

The certification everyone gets wrong

Claude's paid certifications are not available to the public at all — they require an email address at a partner organisation. Every article selling you exam prep leaves that out.

02

Jobs that finish without finishing

A background task that needs your permission waits ten minutes, then denies itself and carries on. It reports success. You have to ask what it skipped.

03

Where the official docs disagree

Six places where Anthropic's own pages contradict each other on things that matter — and a rule for deciding which one to believe.

Who this is for

Who it is not for

What you get

The guide

36 pages. Ten chapters, two bonuses, six worked examples with the full prompts printed so you can lift them.

The companion

Nine pages on this site: templates, checklists, skill skeletons, a token calculator and a working demo. Password inside the guide.

Updates

This software changes monthly. Corrections and changes are posted here and they are free for the life of the edition.

Get it

One payment. The PDF arrives immediately and the companion password is printed inside it.

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Every factual claim was checked against Anthropic's own documentation in September 2026. Where two official sources disagreed, both are reported. Where something could not be verified, it says so.